Financial Terms
Refund Policy
Transparent and fair refund processes for our travelers. We ensure 100% restoration of eligible payments directly to your original account.
Updated: March 09, 20267-10 Days Processing
7-10 Days
Standard Process Time
Original Method
Payment Restoration
Direct Credit
No Middleman Fees
1. Refund Processing Timeline
- 3.1Approved refunds, if any, shall be processed within 7 to 10 working days from the date of cancellation confirmation.
- 3.2Refunds shall be made through the original mode of payment only.
2. Non-Refundable Components
Policy 5.1 Detail:
Government taxes, toll charges, parking fees, permits, fuel charges, entrance fees, and any services already utilized shall be non-refundable.
3. Force Majeure & Third Parties
In cases of natural disasters, strikes, political disturbances, or pandemics, refunds are subject to the specific refund policies of our partners (hotels, airlines, and transport providers). Trionova Journeys will facilitate the process to get you the maximum possible recovery as per our partner terms.
Detailed Cancellation Fees?
See our cancellation chart for specific percentages.
